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Payment Policy Frequently Asked Questions

  1. What is the deadline for paying my tuition and fees?

    John Tyler Community College does not generate bills for tuition and fees.  During General Registration, tuition and fees are due by 5:00 p.m. the Friday of the week you register.  After General Registration, tuition and fees are due the day you register.  Refer to the academic calendar at www.jtcc.edu/academics/academic-calendar for dates.

    You must pay all mandatory fees – student activity fee, technology fee and student parking fee at the same time. Partial payments (for example, paying for one class out of several classes or only paying a fractional amount of one class) are not sufficient to hold all classes.

    Tuition and fee payments may be made online through myTyler using a credit card. Payments can also be made in person via check, cash, or credit card at the Business Officelocated in Room A102 in Goyne Hall in Chester or Room B115 in the Administration Building in Midlothian.

  2. Why is the payment policy being changed?
    • Fewer classes will be cancelled after the semester begins.
    • More classes will be available during registration periods, providing greater access and options to students.
    • Students will have immediate confirmation of enrollments.
    • Students will not have to track the dates on which payment must be made.
    • Shorter lines at the Business Office for payment processing.
  3. Will students still be able to pay by mail?

    No, if you mail your payment, there is no guarantee that it will be received by 5:00 p.m. on Friday of the week you register. Payment is due Friday at 5:00 p.m. on Friday of the week you register in order to guarantee your enrollment. Payments may be made in person at the Business Office using cash, check, MasterCard, or Visa. You can also pay online using your MasterCard or Visa in the Student Information System in myTyler.

  4. Will students receiving financial aid have their enrollment guaranteed?

    As long as you have received written notification of your financial aid award from the Financial Aid Office or you have verified your eligibility in myTyler, your enrollment will be guaranteed. If you have not received this confirmation of your financial aid, you will be responsible for full payment of tuition and fees. If your financial aid award does not cover your total charges, you will be responsible for paying the remaining balance by 5:00 p.m. on Friday of the week you register. If your financial aid is processed after you register and pay, you will be reimbursed for any tuition and fees covered by your award once your aid has been disbursed to your student account. This usually occurs approximately three weeks after the last day to drop courses with a refund.

  5. Is there a deadline for the College to be notified of assistance provided to a student?

    Yes, the deadline is 5:00 p.m. on the Friday of the week you register.

  6. Will students receiving benefits from the military have their enrollment guaranteed?

    As long as you have submitted written authorization to bill your military sponsor, your enrollment will be guaranteed. If you have not received written authorization from your sponsor, you will be responsible for full payment of tuition and fees. The final day that the Cashier will accept a billing authorization is the designated last day to drop with a refund for the regular session (regardless of the start date of the class).

    Also, if your sponsor does not agree to be obligated for the full cost of tuition and fees, you are responsible for paying the remaining portion of the tuition on the nearest payment due date after submitting your letter of authorization to bill the sponsor. Any unpaid amounts will put you in jeopardy of being dropped from all classes that you have enrolled in.

    Note: The deadline for the College to be notified of this assistance is 4:00 p.m. on the Friday of the week you register.

  7. Will students receiving tuition assistance from their employer have their enrollment guaranteed?

    As long as you have submitted written authorization to the business office for the College to bill your employer, your enrollment will be guaranteed. However, if your employer wants to send payment absent of a contract between the College and the employer, the College cannot guarantee you enrollment. If you have not received appropriate written authorization from your sponsor, you will be responsible for full payment of tuition and fees. The final day that the Cashier will accept a billing authorization is the designated last day to drop with a refund for the regular session (regardless of the start date of the class).

    Also, if your sponsor does not agree to be obligated for the full cost of tuition and fees, you are responsible for paying the remaining portion of the tuition on the nearest payment due date after submitting your letter of authorization to bill the sponsor. Any unpaid amounts will put you in jeopardy of being dropped from all classes that you have enrolled in.

    Note: The deadline for the College to be notified of this assistance is 4:00 p.m. on the Friday of the week you register.

  8. Will students receiving tuition assistance from a third party, such as social services, vocational rehabilitation, or individual sponsors, have their enrollment guaranteed?

    As long as you have submitted written authorization to bill your sponsor, your enrollment will be guaranteed. If you have not received authorization from your sponsor, you will be responsible for full payment of tuition and fees. Also, if your sponsor does not agree to be obligated for the full cost of tuition and fees, you are responsible for paying the remaining portion of the tuition on the nearest payment due date after submitting your letter of authorization to bill the sponsor. The final day that the Cashier will accept a billing authorization is the designated last day to drop with a refund for the regular session (regardless of the start date of the class).

    Any unpaid amounts will put you in jeopardy of being dropped from all classes that you have enrolled in.

    Note: The deadline for the College to be notified of this assistance is 5:00 p.m. on the Friday of the week you register.

  9. What happens if a student’s third party sponsor, such as social services, vocational rehabilitation or an individual sponsor, does not pay the student’s tuition and fees?

    When a sponsor fails to pay the college as agreed and is greater than 60 days past due, the College will hold the student responsible and place a negative service indicator on the your account to prevent future services until the balance is paid.

  10. If I am enrolled in a class specifically established for my employer, will my enrollment be guaranteed?

    As long as a valid contract has been received by the Business Office, your enrollment will be guaranteed. Your supervisor should be able to confirm this for you.

  11. What is the deadline to submit authorization letters to bill my sponsor?

    Letters authorizing the College to bill a sponsor must be received no later than the last day to add a class. Letters submitted after this point will not be accepted, and students will be responsible for paying the tuition balance by the applicable due date.

  12. If I am receiving a waiver for tuition because I am a senior citizen or a war orphan and I need to change my classes, what do I need to do to ensure that my waiver remains in place?

    If your tuition is being waived because you are a senior citizen or a war orphan, you must notify the Business Office immediately if you add or swap classes. If you fail to notify the Business Office of changes in your schedule, you may be dropped from your classes.

  13. If I register and pay myself, and then receive an award of financial aid, when should I expect to receive a refund?

    Refunds are issued three weeks after the published last date to drop with refund.

  14. If I register and pay myself and then receive notification of tuition assistance from a source other than financial aid, when should I expect to receive a refund?

    If you register and pay yourself and then receive notification of tuition assistance from a source other than financial aid, you will not be refunded by the College. You will need to seek reimbursement from the entity that is providing the tuition assistance.

  15. How can I pay for my classes?

    The College accepts MasterCard, Visa, personal checks, money orders and cash. Payments may in person at the Business Office on the Chester or Midlothian campus.  You can also pay for your tuition and fees online with a MasterCard or Visa through the Student Information System in myTyler.

  16. How do I make an online payment?

    To make an online payment users must:

    *Please note: Internet Explorer is the recommended browser to access QuikPAY. You may also have to disable pop-up blockers on your computer.

    • Login to myTyler
    • Select VCCS: Student Information System
    • Select Student Center from Self Service menu
    • Select Go to QuikPAY
    • Users will be directed to a new window for QuikPAY*
  17. If I wait until the start of classes to register for my class, will my enrollment for the term be guaranteed?

    No, we cannot guarantee your enrollment. You can only secure enrollment if space is still available in the class and payment is received by 5:00 p.m. on the Friday of the week you register during general registration. Once classes begin, payment is due by 5:00 p.m. the day you register.

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