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Tuition Payment Plan

The NBS tuition payment plan option is not available for any Summer semester.

John Tyler Community College is pleased to provide the Nelnet Business Solutions (NBS) Payment Plan to help meet students’ educational expenses. The plan is administered by NBS, an outside company, and it allows students to pay tuition in monthly, interest-free payments for a small, non-refundable fee. There is no credit check or interest charged to participate in the Payment Plan. Payments are made automatically from the bank account (checking or savings) or credit card you specify. There is an additional fee assessed for using a credit card, and NBS only accepts American Express, Discover, or MasterCard.

Down payments are immediate, and the agreement is binding. Once you have signed your Nelnet agreement, you must continue to make payments to Nelnet as outlined in your plan. Do not make payments directly to the College.

Students who register for John Tyler Community College classes may apply for the Nelnet Payment Plan through myTyler during the general registration period only. If the Payment Plan is your desired method of payment of tuition and fees, you must enroll in the NBS program by no later than 5:00 pm on Friday of the week you register to avoid being dropped from classes for non-payment

If you enroll in the tuition payment plan during the Fall 2014 General Registration period, you can add classes to your schedule until August 22, 2014. If you add classes to your schedule after this time, they will not be included in the payment plan, and you may be dropped from the courses for non-payment.

The deadlines to enroll in the Payment Plan that are listed in the brochure are NOT the same as John Tyler Community College’s tuition payment due dates.

Once you’ve logged into myTyler and have registered for classes, you can apply for the Payment Plan through the VCCS SIS Self Service page by clicking on the Apply Nelnet Payment Plan link. Access is also available through the Account Inquiry or Make a Payment links.

NOTE: You will be directed to the company’s web page outside of the myTyler system. You may contact the NBS Company directly for technical assistance at 1-800-609-8056. Application to the Payment Plan may be made online only; Payment Plan application by mail or telephone is not available.

Students who choose to enroll in the Payment Plan will have contracts automatically initiated for the total amount of his/her current tuition and fees. Financial Aid and third party payments cannot be factored in with the Payment Plan. Periodically, contract balances will be automatically adjusted up or down to match changes in tuition and fee balances during general registration periods. Adding or dropping classes will change your NBS initial contract balance, and your installment payments will be adjusted accordingly.

Click the links below to obtain a brochure and terms and conditions pertaining to the use of the plan. Contact the college Payment Plan coordinator at 804-706-5021 (Chester) or 804-594-1409 (Midlothian) for more information about the Payment Plan. Students may also contact NBS at 1-800-609-8056.

NOTE: Students using the Payment Plan to pay tuition must enroll in classes first. By applying for the plan you confirm that you agree to the Terms and Conditions as noted above. Please read all terms and conditions carefully. After a Payment Plan contract has been completed, classes associated with the contract will be held until full payment has been received from the NBS company. All requests to adjust contracts must be made in writing by fax to 804-594-1504 at least 3 business days prior to payment due date. The FINAL date for any increases to plans for the Fall 2014 term is August 22, 2014.

Below are answers to some commonly asked questions about the NBS Tuition Payment Plan. If you need additional information, please contact the John Tyler NBS representative at 804-594-1409.

Add/Drop Classes Adjustments
Changes to the NBS Agreement
Credit Card Payments
Down Payment
Enrollment and Enrollment Fee
Financial Aid Adjustment Questions
Missed Payment

Add/Drop Classes Adjustment
  1. I am adding a class, do I need to go back online and complete another agreement?

    No. If you add a class you should contact the Business Office at 804-706-5021 to inform them that you have added/dropped a class and need to have your NBS agreement adjusted. NOTE: If you complete another agreement, you will be assessed another enrollment fee.

  2. I dropped all my classes and already paid a down payment. When do I get my money back and when will my agreement be terminated?

    Refunds are issued by the College approximately 65 days after the last day of add/drop. It is your responsibility to contact the College and verify that your classes are dropped and that this information is reflected on your NBS agreement. Remember that the initial processing fee paid to NBS is non-refundable.

Changes to the NBS Agreement
  1. How far in advance do I have to notify the College of a need to adjust my plan in order to impact the next payment?

    Requests for plan changes must be made at least three business days in advance of the scheduled payment date. Changes or cancellations can only be made to monthly installments and not to initial down payments.

  2. I have changed my bank account and address. What should I do?

    You need to call NBS directly at 1-800-609-8056 to advise them any time you change your bank account, address, e-mail address, or phone number.

  3. I need to change my payment date. Can you help me?

    Payment dates are strictly on the 20th of the month, unless the 20th falls on a weekend or holiday. If the 20th should fall on a weekend or holiday, your payment will be attempted the following business day.

  4. I want to change from a checking account to a credit card. What do I need to do?

    If there are still payment options available through the Payment Plan, you will need to go back online and complete a new agreement. It is important to remember to call Nelnet Business Solutions at 800-609-8056 to terminate your current agreement. You will create a new agreement for the amount you owe. You will be assessed another non-refundable enrollment fee. Please remember you may also have to pay an immediate down payment as well.

  5. Is there a way for me to review my agreement online to make sure the proper adjustment has been made?

    Yes, when you receive your NBS agreement confirmation letter, there is information regarding how to register online and view your account.

Credit Card Payments
  1. Will I have to pay an additional fee if I use a credit card versus a checking account?

    Yes. NBS charges an additional fee (in addition to the enrollment fee and down payment fee) for credit card payments.

  2. How much is this fee?

    The amount of the fee varies based upon the amount of the payment agreement.

Down Payment
  1. How soon is my down payment due?

    Your down payment, as stated in the brochure and on the Payment Plan site, is due immediately. Please be sure the funds are available in your bank account when you enroll in NBS.

  2. I registered for the Payment Plan but decided to pay the College in full. Can I stop my down payment?

    No. The down payment is immediate, and NBS has no ability to stop the attempt. Once you have paid the College in full, we will be more than happy to terminate your agreement.

  3. I didn't realize I was short of funds in my account, and there will not be enough money in my account for the down payment. What will happen?

    If your down payment should return due to lack of funds, stop payment, or inaccurate banking account information, your agreement will be terminated. If an accurate e-mail address is provided, you will receive notification from NBS on what steps to follow.

Enrollment and Enrollment Fee
  1. Is it safe to enroll online?

    Yes. NBS ensures that all information is kept confidential by encrypting all data using the latest in technology.

  2. I don't have a checking account, savings account or a credit card. Can I still enroll in the program?

    No, you will need to open an account at a financial institution in order to enroll.

  3. When does my enrollment fee come out of my checking account?

    The NBS Management enrollment fee is automatically deducted or charged to your account within fourteen days of the agreement being posted to the NBS System.

  4. What will happen if I don't have enough money in my account for the enrollment fee?

    If you do not have enough money in your account to pay the enrollment fee, NBS will re-attempt to collect the fee from your account two times. If, after the third attempt, the enrollment fee is not processed successfully, your agreement will be placed on hold, and you will be notified by NBS. If you are not current with the enrollment fee by the last day of registration, you may be dropped from the Payment Plan.

Financial Aid Adjustment Questions
  1. My Financial Aid has come in; will NBS adjust my NBS plan?

    No. You will need to call the Business Office at 804-706-5021 and notify them of the amount of financial aid you received.  NBS does not receive notification of your financial aid award. It is your responsibility to confirm this information with the College.

  2. I have over-paid on my NBS plan. When will NBS send my refund?

    All refunds will be issued by the College. Refunds will not be issued until 65 days from the last day of add/drop.

  3. Will my Financial Aid award be affected by enrolling in this program?

    No. Initial awards that are made prior to the end of the add/drop period for each semester are based on projected full-time (12 credits or higher) enrollment. After that time, your award amounts will vary based on the number of classes you are actually registered for and will be reduced accordingly if you are not a full-time student.

Missed Payment
  1. I didn't have enough money in my account for the first payment, what will happen?

    You will receive notification from NBS on how the missed payment will be handled. If you missed your first payment, it will be reattempted on your next scheduled installment date. NBS will charge a $30 missed payment/non-sufficient funds fee to your account the day after the re-attempt of your tuition payment. Please be aware that your banking institution may also charge an additional fee.

  2. Why was I dropped from the NBS plan?

    If NBS notified you that you were no longer on the NBS plan, it was because you were not current on one of the following items: tuition payments, enrollment fee, or missed payment fees. You must be current on all items or you may be dropped from the program.

For more information on the NBS Tuition Payment Plan, contact the John Tyler representative at 804-706-5021.

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