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Research Help

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  • Research Help
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The Tyler Libraries are available via text and online chat Monday - Friday. 

Chat services are available 24/7; however, you can connect directly with the Tyler Libraries staff during the following times: 
Monday – Thursday: 12 – 4 p.m.

Outside of these hours, texts will be answered the next business day.  After the Tyler staff hours, chat librarians may be with the VCCS or other academic institutions. If they are unable to assist, follow-up tickets will be sent to the Tyler Libraries. 

Text Us

Chat via text now: 804-331-9444

Chat with Us

 

 
  • Starting a new kind of research or just need some tips on using the libraries’ databases and online resources? Visit the libraries’ Research Guides directory for custom research guides to assist with specific assignments, research techniques, citation formatting, subject/discipline resource guides, and more!
     

    Tyler Libraries Research Guides
     

    Some of our most popular guides:

    • Research with Tyler Libraries
    • Citation Styles and Formatting
    • Biology 101
    • Early Childhood and Teacher Education Resources
    • Argumentative Research
    • Literature Guide
  • Need formatting help? Try these resources and find the specific citation style needed:​

    • Tyler Libraries’ Research Guide on Citations and Formatting
    • OWL at Purdue

    The Libraries’ databases and resources offer citation tools. Many resources offer multiple styles of citation. 

    WARNING: Computer-generated citations are not always correct. Library staff recommend proofreading citations with the information from the style guide assigned by the instructor.
     

    Ask us! Library staff have experience with citations. We are happy to assist with citations, research and more!

  • The libraries offer students, faculty, and staff with off-campus access to all online resources using a valid myTyler username and password. Students and staff can find a listing of all library resources on the libraries’ A to Z list of Databases. 

    • library@jtcc.edu
    • 804-331-9444 via text
    • Ask-a-Librarian Chat

    If experiencing difficulties accessing any of the library resources, please contact the libraries via email, text, or chat services. 

    For assistance resetting a myTyler username and password, please visit the Help Hub.

Closed July 1-4 & Web Changes Underway

The college will be closed July 1 – 4 for the Independence Day Holiday.

While the college is closed, current students may continue to register online for summer and for fall classes by logging into the Student Information System in myTyler/myBrightpoint.

New students, who are ready to the apply to the college, are encouraged to visit our Get Started page, which provides guidance and a link to or online application.

As we become Brightpoint Community College, the web site and web tools are transitioning.  If you experience broken links on www.jtcc.edu, please try going to the same page at www.brightpoint.edu. 

Tyler
Chester Campus
13101 Route 1 (Formerly Jefferson Davis Highway) Chester, Virginia 23831-5316
Phone 804-796-4000
Phone 800-552-3490
TDD 804-796-4197 - TDD
Midlothian Campus
800 Charter Colony Parkway Midlothian, Virginia 23114-4383
Phone 804-796-4000
Phone 800-552-3490
TDD 804-796-4197 - TDD

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