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Spring Semester Updates - Tyler’s campuses remain closed to the public until further notice. The college is open, and it will continue to offer classes and services remotely through the end of the Spring 2020 semester. Read more about this announcement.


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Student Information Center

Services may be impacted as the COVID-19 situation evolves. Get the latest updates

Whether you are a prospective, current or former student of John Tyler Community College, the Student Information Center is here to help you.

We are the central source for general information and referrals to appropriate offices for key services like registration, advisement, testing, financial aid and admissions.

Reach the Student Information Center at 804-796-4000, 800-552-3490, or 804-796-4197 (TDD).

MyTyler Help Desk

Student Information Center staff also assist you with logging into and using important web services, such as the myTyler Portal.

For help with myTyler, students can:

Learn more at

Hours and locations are:

Chester Campus

Moyar Hall, Room M107e
13101 Jefferson Davis Highway
Chester, Virginia 23831
myTyler HelpDesk Phone: 804-706-5096
Monday: 8:00 a.m. – 5:00 p.m.
Tuesday – Friday: 8:00 a.m. – 5:00 p.m.

Midlothian Campus

Administration Building, Room B107b
800 Charter Colony Parkway
Midlothian, VA 23114
myTyler HelpDesk Phone: 804-706-5096
Monday – Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.

24/7 Financial Aid and Student Account Support Center

Tyler has a 24/7 Financial Aid and Student Accounts Support Center to help with financial aid and payment information.


myTyler Login

Need help with myTyler?