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Student Information Center

Services may be impacted as the COVID-19 situation evolves. Get the latest updates

John Tyler Community College is currently helping new and current students prepare and register for fall semester classes. All student services continue to be offered remotely, and new and current students are encouraged to access these services from off campus. Starting August 10, John Tyler Community College will begin providing limited on-campus assistance for students who are unable to access services remotely.

Remote Assistance with the myTyler Portal

Remote support via email and phone (804-706-5096) will be available Monday through Thursday from 8 am–7 pm and Friday from 8 am–5 pm.

In-Person Assistance with the myTyler Portal

In-person assistance will be available at the Chester campus only at the following dates and times:

August 10–13: 12–7 pm
August 17-20: 12 pm–7 pm
August 21: 8 am–5 pm

All visitors must follow Tyler's safety protocols on campus.


 

Whether you are a prospective, current or former student of John Tyler Community College, the Student Information Center is here to help you.

We are the central source for general information and referrals to appropriate offices for key services like registration, advisement, testing, financial aid and admissions.

Reach the Student Information Center at 804-796-4000, 800-552-3490, or 804-796-4197 (TDD).

MyTyler Help Desk

Student Information Center staff also assist you with logging into and using important web services, such as the myTyler Portal.

For help with myTyler, students can:

Learn more at www.jtcc.edu/mytyler.

Hours and locations are:

Chester Campus

Moyar Hall, Room M107e
13101 Jefferson Davis Highway
Chester, Virginia 23831
myTyler HelpDesk Phone: 804-706-5096
Hours:
Monday: 8:00 a.m. – 5:00 p.m.
Tuesday – Friday: 8:00 a.m. – 5:00 p.m.

Midlothian Campus

Administration Building, Room B107b
800 Charter Colony Parkway
Midlothian, VA 23114
myTyler HelpDesk Phone: 804-706-5096
Hours:
Monday – Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.

24/7 Financial Aid and Student Account Support Center

Tyler has a 24/7 Financial Aid and Student Accounts Support Center to help with financial aid and payment information.

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